Booking conditions
Conditions for direct bookings with G&C’s Guest House.
You must be at least 18 to make a booking. You may book on someone else’s behalf. The person booking provides the required details of the actual guests and shares these conditions and the house rules with them.
Full payment is required in advance. Your booking is confirmed after payment succeeds and the official confirmation has been sent. No security deposit is required.
There is no contractual maximum stay, subject to applicable legal limits and availability.
The price summary lists the accommodation price and the final cleaning fee separately. Final cleaning is covered by that fee.
City tax is handled separately through Vikey, including supported exemptions where applicable. Any supplements are disclosed and agreed before being charged.
| When we receive your request | Room nights refund | Cleaning refund |
|---|---|---|
| At least 15 days before check-in | 100% | 100% |
| Less than 15 days and at least 7 days before check-in | 70% | 100% |
| Less than 7 days before check-in, before the stay begins | 0% | 100% |
| No-show | 0% | 100% |
| Cancellation after check-in or early departure | 0% | 0% |
Deadlines are calculated by counting back 15 or 7 calendar days from 16:00 on your arrival date in the Europe/Rome time zone. The 100% band includes 16:00 on the fifteenth day before arrival; the 70% band includes 16:00 on the seventh day before arrival. The time we receive your request determines the band, regardless of when it is approved.
To request a cancellation, contact the manager with your booking reference. Each request is reviewed and approved by the manager, with written confirmation. Sending a request does not automatically cancel your booking. Approval does not change the receipt time or limit your statutory rights.
The percentages apply to the price paid for the nights booked. After you have checked in, or if you leave early, neither the nights nor cleaning are refundable, except where required by law or where the manager is responsible. Any city tax already collected is handled separately through Vikey.
The conditions accepted at the time of booking apply. Changes to these conditions do not apply retrospectively.
Changes to dates, guest numbers or the nights booked, including shortening the stay, are subject to availability, the manager’s approval and the applicable terms. Any price changes are communicated before confirmation.
Check-in is available from 16:00 at all properties. Check-out is by 12:00 at G&C’s House San Paolo, G&C’s Room and G&C’s Apartament, and by 10:00 at Tiburtina Home.
Early or late arrangements require prior approval. Unauthorised delays are handled case by case, with no automatic penalty.
If a serious fault prevents the stay, the manager assesses the circumstances and available remedies case by case, respecting guests’ statutory rights.
For assistance, changes or cancellation requests, use the official contacts: info@gcguesthouse.it · WhatsApp +39 351 459 6427.
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