FAQ
FAQ
Quick answers to the most common questions before booking.
What time is check-in?
Standard check-in is from 16:00.
What time is check-out?
Check-out is at 12:00 for the Via Oderisi da Gubbio properties and at 10:00 for Tiburtina Home.
Is the availability shown on the website up to date?
The website does not simulate availability. Availability is checked through the Smoobu booking engine.
Is self check-in available?
Self check-in is completed independently through Vikey. After booking you will receive a dedicated link to complete the required details online, without installing an app. Once the procedure is completed, you will receive the instructions needed to access the property independently. We remain available during the stay if needed.
Are pets allowed?
Yes, pets are allowed in all properties with a 10 € one-off supplement managed during the booking process.
Can I book directly?
Yes, booking takes place from the official website through the Smoobu booking engine.